Page 15 - Bouvet årsrapport ENG 2010 ePub

Bouvet ANNUAL repOrt 2010 15

OSLO

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Te Oslo ofce provides a broad range of services and delivers to most sectors. System development and user quality have been fundamental throughout, and remain important. However, the service range has widened in recent years. During the spring of 2010, Bouvet appointed a professional team which works on technical infrastructure. Tis means it can now ofer advice on networks, data storage, virtualisation, access control, system administration and operating systems. A heavyweight consulting team has been established to deliver technological advice at the strategic level, capacity and expertise are being built up in interactive communication and customer experiences, and a team has been appointed to work with EpiServer.

“We’re organised in a way which allows us to respond quickly and adapt to new market trends,” says Anders Volle, who heads Bouvet in Oslo. “Expanding the range of services is also possible because new people are seeking to join us. We’re experiencing a positive spiral and we’re a magnet for able people.”

Bouvet’s Oslo training centre ofers courses in everything from presentational techniques to advanced programming, and is Norway’s only certifed course centre for SAP. “More than 2600 people take our courses every year, and this is a great way of highlighting our expertise,” says Volle.

INNOVATIVE PROJECTS

Te frst hydropower turbines in Norway were manufactured at Myrens Verksted in 1850. Innovative use of technology remains important for Bouvet’s personnel on the banks of the River Aker. “We’re constantly working on new concepts in cooperation with our clients,” comments Volle. “One example is a solution for registering and fol-lowing up non-conformances, which we’ve developed together with Statkraft and the Norwegian Institute for Energy Technology. It’s fully integrated with the other systems and processes in the business. We’re also producing a solution for the Viking rescue service which gives drivers of repair vehicles access to systems and allows them to update these with simple key strokes on handheld units. And we developed a digital ‘listening

post’ for the Prime Minister’s Ofce in 2010 to track discussions about the welfare state in social media such as Twitter and blogs. Relevant postings to the web were extracted to a dedicated website.”

CUSTOMER CONFIDENCE

Volle constantly takes part in status meeting where clients are presented with what the Bouvet team has developed in the latest period. “Clients are very happy with what we do,” he says. “I get the impression that they fnd our people easy to deal with. We talk to the point and we deliver. We occasionally run up against technical challenges, but when the client sees that we roll up our sleeves and get down to overcoming them, their confdence usually becomes even greater than before.

“We have the potential to take larger market shares in the Oslo area. We’re planning for growth, but without compromising on whom we employ. Te fght over able people in east-ern Norway has become very tough now.”

He notes that the most important way to attract recruits is to ofer them interesting jobs. “We’ve also got to have good arenas for expertise sharing and development.” Twice a year, the Oslo ofce organises an internal technical conference which attracts close to 200 employees. Tey can choose between roughly 30 papers given by colleagues in parallel sessions. “Myrens Verksted fzzes with enthusiasm on these evenings,” Volle reports.

Good technical solutions have been produced at Myrens Verksted since 1848, so the location of Bouvet’s Oslo offce there makes it part of a proud tradition. When it moved in during 2001, the company was still called Cell Network. It has grown substantially since then.

FACTS OSLO Head: Anders Volle Employees 31 Dec 10: 272