Page 20 - Bouvet årsrapport ENG 2010 ePub

Bouvet ANNUAL REPORT 2010 20

FACTS TRONDHEIM Head: Eirik Vefsnmo Employees 31 Dec 10: 31

“Our expertise is important for winning contracts,” afrms Vefsnmo. “We also have a fantastic record with references. And we’ve got the whole company behind us for both expertise and references, of course. But I don’t think we’d have won any of the jobs we’ve got if we hadn’t had a presence here. Te Trøndelag business community likes to deal locally.”

MAP-BASED SYSTEMS He names the Directorate for Nature Management as a good example of a client in Trondheim, which has collaborated with Bouvet since 1998. Te company works with it on both new developments and ma-nagement of existing systems. “Demand for map-based systems is steadily growing, and we’re doing highly interesting things with the directorate in this area,” says Vefsnmo. Tese systems allow the client’s staf to pinpoint observations of oil pollution or carnivores, for example, with the aid of maps or the GPS.

Another innovative project is the digital pen, where Bouvet is involved in exploring new ways of acquiring data from ambu-lance personnel. Te idea is that structured information will be registered in the vehicle with a digital pen and special paper using a unique raster.

Te level of activity in the region is rising in both public and private sectors. With Bouvet taking ever larger market shares, the Trondheim ofce is committed to growth.

Occupying newly refurbished premises on the quays along the River Nid, it is rigged for fresh expansion.

CUSTOMER FEEDBACK

“Feedback from our clients is one of our biggest motivational factors,” says Vefsnmo, and refers to an e-mail from a client which states: “It’s a pleasure to work with your consultant. He is professional, objective, attentive and thoughtful.” Vefsnmo believes that the right appointments and the wil-lingness of consultants to develop their expertise lays the basis for satisfed clients. Much of the work on expertise development is managed and organised by the consultants themselves, he adds. “We have a technology forum where the consultants get to grips with new technological concepts. A lot of attention has been devoted recently to mobile technology and apps. We’ve acquired a good deal of equipment which the consul-tants play with. We can then demonstrate that to clients or describe it in bids.”

“We now have frame agree-ments with virtually all the major buyers of consultancy services in Trondheim,” reports Eirik Vefsnmo, head of Bouvet’s offce in the mid-Norwegian city. Covering the Trøndelag and north Norwegian regions, it has solid expertise in system development and user experiences.

Trondheim