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Te net pension obligation is calculated with actuarial models based on assumptions such as discount rate, future salary levels, pension regulations, expected return on pension funds, normal attrition and demographic issues of disability and mortality rates. Te assumptions are based on observable market prices and the historic development of the Group and society in general. Changes in the assumptions may have a material efect on the calculated net pension obligation and the pension cost.
Note 4: INCOME
a) Information about geographical areas Revenue from external customers attributable to:
NOK 1 000 2010 2009
Norway 684 772 568 912 Sweeden 24 023 18 717 Other countries 1 846 1 460 Total 710 641 589 089
b) Information about major customers
Included in revenue in 2010 is NOK million 218,4 (2009: NOK million 154,7) from the groups largest customer.
Note 5: COST OF SALES
NOK 1 000 2010 2009
Hired consultants 90 924 69 572 Hired training instructors 6 724 5 752 Purchase of training documentation 858 2 949 Out-of-pocket expenses and travels invoiced customers 7 245 6 925 Purchase of goods for resale 6 062 5 306 Total cost of sales 111 813 90 504
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