Page 35 - EVRY Annual Report 2012

Corporate Social Responsibility 35
perspective and consider the development potential when
we deliver products and services. Ensuring a good dialogue
with customers and end users about their choices when we
carry out assignments helps to create a positive outcome for
everyone. We have found that regardless of whether we are
working with technical solutions, IT security, applications,
or deliveries, there is almost always scope to make changes
that have a positive bottom-line effect in terms of social re-
sponsibility as well as financial results. This can take the form
of environmental gains, better energy efficiency, reduced
paper consumption or greater security, as well as simplifying
procedures to save time and free up resources for other uses.
Two projects carried out in 2012 that demonstrate this relate
to e-prescriptions and e-invoicing.
In autumn 2011, the Norwegian Directorate of Health working
in collaboration with EVRY started the roll-out of e-prescrip-
tions in Norway. The project has continued throughout 2012
and was completed on schedule in February 2013. This meant
that the roll-out was implemented earlier than expected,
and the result is that handwritten and sometimes illegible
prescriptions from Norwegian doctors are now history.
This is the kind of project where there are clear benefits for
everyone involved, as can be seen from the results delivered
by e-prescriptions:
• Patients can keep track of prescription history for themselv-
es and their children through the ‘My prescriptions’ service.
This service can also be used to authorise other people to
collect prescriptions.
• Forgery of prescriptions is in practice impossible.
• Doctors can, subject to the patient’s permission, access the
prescriptions that other doctors have prescribed, giving bet-
ter oversight and reducing the risk of incorrect prescribing.
• The project delivers major efficiency gains for interac-
tion between the patient, doctor, pharmacist and Health
Economics Administration (HELFO).
• It is estimated that around 30 million digital prescriptions
will be issued in 2013.
EVRY was approved in 2012 as an access point for e-invoicing
in the public sector. The purpose of the access point is to
make the exchange of invoices easier. This gives both the
issuer and the recipient reassurance that invoice documents
are not lost in transit, and gives a single point of contact for
sending and receiving documents.
The format ensures that all players can send and receive docu-
ments in the same way, and this ensures more efficient work-
flow and simplifies reconciliation. The public sector website
“anskaffelser.no” estimates that the public sector in Norway
processes approximately 11 million invoices that could be sent
electronically each year, so e-invoicing offers major savings in
time and resources. In particular, the transition to electronic
invoicing will be a big boost for many Norwegian companies
who do business with the public sector.
The appointment of EVRY as an access point is a good example
of an area where the government sets requirements and we as
a supplier make it easier for our customers to comply with the
new requirements.
GRI
Global Reporting Initiative (GRI) is an institution governed
by several stakeholders (companies, business organizations,
NGOs, governments, etc.) that collaborate to develop
global guidelines and standards for sustainability reporting.
The guidelines contain principles and indicators that
organizations can use to measure and report their financial,
environmental and social performance.