Komplett Bank Annual Report 2021

The Bank covers 100 % of salaries, regardless of salary level, for sick leaves up to 12 months and parental leaves. Finally, the Bank covers telephony and internet connection. The scheme is related to job category. Working conditions Komplett Bank is committed to ensuring good working conditions that promote health and flexibility in order to maintain a motivated workforce. Komplett Bank conducts an annual employee survey to measure employees’ satisfaction and wellbeing at work. The survey is a feedback method based on the Job-Demand Resource model, which indicates the Bank’s ability to develop a work environment that balances requirements and resources. The results of the survey as well as a follow-up survey after approx. 6 months, provide important feedback on actions implemented and thedevelopment of the work environment. The annual review for 2021 indicates that the Bank’s employees generally are happy at work and considers their working environment to be good, a view which is underlined by acceptable turnover rates amongst employees and generally low levels of sick leave. Earlier feedback from employees have entailed the implementation of a weekly newsletter, Breakfast Club meetings as well as team-level activities. The employee survey forms an integral part of the Bank’s internal control and provides a basis for implementing improvement measures as and when deemed necessary. In 2021, the sick leave was 4.1 %, up from 3.0 % in 2020. The increase can to some degree be related to the pandemic, as short-term leaves still are at a low level. The Bank has implemented various activities and welfare initiatives like boot camp, running sessions with trainer and squash, to promote an active social environment and well-being at the workplace. The Bank’s HR department works systematically to reduce sick leave, through preventive working environment measures and close follow-ups and dialogue of employees on absence. The Bank has established a working environment committee, a cooperative body whose main function is to contribute to a fully satisfactory working environment in the Bank. The committee consists of two management representatives and two employees. The committee participates in the planning of protection and environmental work and pays attention to the development in questions regarding the safety, health, and welfare of the employ- ees. The committee held three meetings in 2021. The Banks home office solution contributes to efficient operations. During autumn 2021 the Bank established a hybrid office solution in which the employees can work remotely up to 2 days per week. The office will still be the main place for cooperation, competence sharing and development and to maintain and build network. As a consequence the Bank entered into home office agreements with the employees. The Bank has continued its extended use of Microsoft Teams as a common communication platform. Company meetings and management follow-up today take place primarily via this channel. At the same time Teams acts as a form of Intranet. The Bank has encouraged and facilitated physical activity through- out the home office period. This means, among other things, “walk and talk” meetings whenever possible. In periods the Bank has facilitated physical training during office hours. Several new employees have started during the Covid-19 period. Both interview processes and onboarding have primarily taken place digitally. The Bank has as infection control, maintain an increased cleaning frequency in the office premises at Lysaker. All employees were offered the flu-vaccine during autumn 2021. The Bank has conducted several internal Covid-19 surveys to map how employees experience the home office situation, and to follow up and improve the work situation at the home office for everyone. Professional and personal development For Komplett Bank, learning and development at work is important. The company culture is based on knowledge sharing and diversification of work tasks, to encourage employees challenging themselves. With the constantly developing digitization of the banking industry, competition increases while new demands arise from customers and authorities. To keep up with change and new expectations, the ability of innovation and to swiftly adjust is key. Komplett Bank therefore cultivate innovation through efficient use of resources and encouraging to openly exchange ideas. Collaboration across departments and areas of responsibility enables improvement, and it is therefore a priority to nurture a good feedback culture, and we have a strong focus on leadership development. Where possible, Komplett Bank recruits internally. Komplett Bank has established an employee share option pro- gramme to enhance and align the mutual interests of the Bank’s employees with those of the company and the shareholders. The share option programme is also considered to promote increased commitment, motivation and understanding of the business. At the end of 2021, 30 % of the Bank’s employees held shares/share options in the company. The Bank also provide favourable pension and employer’s liability insurance plans. 28 ESG/Sustainability/CSR report

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