ADJUSTED LOSS PERCENTAGE/LOSS RATIO Adjusted loss percentage is defined as adjusted losses on loans/average yearly adjusted net loans in percentage. Losses on loans is among the most significant elements in the income statement. The development in loss ratio is an important key measure amongst investors, financial analytics and other to assess the be able to assess the underlying credit risk in the Bank’s loans to customers. Amounts in NOK million 2022 2021 Losses on loans 292.1 739.1 - One-off cost related to losses on loans - 471.7 = Adjusted losses on loans 292.1 267.4 Average loans to customers 8,930.1 7,879.5 + Adjustment loans to customers - 117.9 = Average adjusted loans to customers 8,930.1 7,997.4 Adjusted loss percentage 2022: 292.1 / 8,930.1 = 3.3 % Adjusted loss percentage 2021: 267.4 / 7,997.4 = 3.3 % Note 23 Off-balance-sheet items Unused limits and credit facilities as at 31 December 2022 was NOK 4,371.7 million (31 December 2021: NOK 3,233.4 million). Approved and offered loans not yet paid out as at 31 December 2022 amounted NOK 914.0 million (31 December 2021: NOK 296.2 million). The tax authorities in Norway disagreed with the Bank’s treatment of reverse charge for certain services after their control of the period January 2017 to April 2018. The Bank received a decision in August 2021 which concluded missing reverse charge amounted to NOK 2.2 million and extra tax and interest of NOK 0.6 million. The Bank disagrees with the tax authorities’ decision and has appealed to the Tax Appeals Board in Norway. The date for processing the complaint has not been set. The Bank has not made any provision for this as at 31 December 2022. 84 Notes to the financial statements
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