9 / 20
No job categories or functions are in safe haven
General administration
Customer service
Marketing
Sales
Finance/Accounting
Transportation
Logistics
Manufacturing
Which areas will be automated (fully or partially)? (Population: Those who confirmed plans for automation)
Fully automated
Partially automated
Will not be automated
Unsure/do not know
3
3
4
2
3
3
5
6
59
52
37
40
59
30
46
60
25
33
43
43
26
47
33
21
12
12
17
16
12
20
16
13
Manufacturing, finance & accounting, customer service and general administration
are areas that most likely will be automated.
9
INDUSTRY 4.0